Shipping policy
Order Processing Time
Once your order is successfully placed and payment is confirmed, our team begins processing your order as soon as possible.
Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next available business day.
You will receive an order confirmation WhatsApp message or email once your purchase is completed.
After your order has been packed and handed over to our shipping partner, you will receive a shipping confirmation email containing your tracking details.
Please Note:
Processing time is separate from shipping time. The total delivery time includes both order processing and shipping time.
Shipping Destinations
Arthat currently ships to:
All locations within the United States of America (USA).
At this time, we do not offer international shipping outside of the United States. We may expand our shipping destinations in the future.
Please check our website for updates.
Shipping Methods and Delivery Times
Estimated Delivery Time:
Approximately 10–15 business days after the order has been shipped.
Shipping is available for customers across the United States.
Please note that delivery times are estimates and may vary depending on:
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Customer location
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Weather conditions
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Shipping carrier delays
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Public holidays
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Other unforeseen circumstances
Once the package has been handed over to the shipping carrier, Arthat is not responsible for delays caused by the carrier.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
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Your unique tracking number
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The shipping carrier name
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A tracking link to monitor your shipment
You can use the tracking number on the carrier’s website to monitor your package status and estimated delivery date.
If you do not receive your tracking information within 3 business days of placing your order, please contact us at:
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Arthat is not responsible for orders that are delayed, lost, or undelivered due to incorrect or incomplete shipping information provided by the customer.
If you realize that you entered an incorrect address, please contact us immediately at:
We will attempt to update the address before the order is shipped.
Once the order has been handed over to the shipping carrier, we cannot modify the shipping address.
Orders delivered to an incorrect address due to customer error will not be eligible for a free replacement or reshipment.
Lost or Stolen Packages
Arthat takes great care in packaging and preparing your order for shipment. However, once the package has been handed over to the shipping carrier, the carrier becomes responsible for delivery.
If your package is marked as delivered but you have not received it, please follow these steps:
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Check around your delivery location (mailbox, front door, porch, etc.)
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Ask neighbors or building management if the package was received on your behalf
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Wait 24–48 hours, as carriers sometimes mark packages as delivered slightly early
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Contact the shipping carrier directly using your tracking number
If the issue remains unresolved, please contact our support team at:
We will do our best to assist you in resolving the issue.
No Return Policy
Arthat maintains a strict No Return Policy for all Testosterone Booster Capsule orders.
Due to the nature of our product being a dietary supplement, we are unable to accept returned products once they have been delivered.
This policy helps ensure the health, safety, and hygiene protection of all customers.
We strongly recommend that customers:
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Carefully read the product description before purchasing
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Review all ingredient information on the product page
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Consult a healthcare professional if they have any concerns
All purchases made on www.arthatshop.com are considered final once the order has been processed.
Exceptions to the No Return Policy
Although we maintain a strict No Return Policy, exceptions may apply in the following situations:
Wrong Product Delivered
If you receive a product that is different from what you ordered.
Damaged Product
If the product arrives physically damaged during shipping.
In these cases, please contact us within 48 hours of receiving your order at:
Please include:
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Your order number
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Clear photos of the damaged or incorrect product
If the issue is verified, we will arrange a replacement shipment.
Refunds will not be issued — only replacements will be provided for eligible cases.
Cancellation Policy
Orders may be cancelled only before they are processed and shipped.
To request an order cancellation, please contact us immediately at:
Include your order number in the request.
If the order has already been processed or shipped, it cannot be cancelled.
Approved cancellations will receive a full refund to the original payment method within 5–7 business days.
Delayed Shipments
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:
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High order volumes during peak seasons
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Severe weather conditions
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Public holidays
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Shipping carrier delays
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Unexpected logistical disruptions
In case of a significant delay, we will notify you via email or message with an updated delivery estimate.
We appreciate your patience and understanding.